Standard Plastic Chair, Brand Pepe
Specification: Plastic Chair
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Shipping Policy
Shipping and Delivery Policy : Understanding Our Process Introduction to Our Shipping and Delivery Policy We are committed to providing clarity regarding our shipping and delivery policy. Understanding this process is crucial for a seamless experience when you engage with our products and services. Processing Your Order Upon placing an order, please be informed that shipping will commence only after the payment has cleared in our account. This step ensures that all transactions are verified, providing security for both parties involved. Preparation and Delivery Timeline Once your payment is confirmed, our team will start preparing your products or services. This preparation phase typically takes up to three days. During this time, we ensure that everything is set up or installed according to our high standards and your specific needs. Collaboration with Vendors and Support For any necessary arrangements or adjustments, we encourage direct negotiation with the vendors involved or our dedicated support team. This proactive approach fosters better communication, ensuring that all requirements are met efficiently and effectively.
Refund Policy
RENTAL REFUND POLICYOverviewErecce.com Market is committed to providing clear and fair refund policies for all rentals. Refunds are processed based on the terms outlined in your rental agreement and the conditions below.Cancellation by CustomerCancellations made 3 days/hours before the rental start date: Full refund.Cancellations made 2 days/hours before the rental start date: [X]% refund.Cancellations made less than 1 days/hours before the rental start date: No refund.Late returns or early terminations may result in partial refunds or additional charges.Refund Eligibility
When Refunds Are GrantedCancellation within the required notice period.Unused rental period due to early return (if approved by Vendor).Defects or safety issues with the rental property not disclosed upfront.Emergencies (e.g., medical crises) with valid documentation.When Refunds Are Not GrantedCancellations outside the required notice period.Customer negligence or misuse of the rental property.Breach of rental terms (e.g., unauthorized guests, pets, or activities).Dissatisfaction with the property that does not relate to health/safety standards.Processing TimeRefunds are processed within 3 business days after approval.A 15% processing fee may apply (if applicable).Refunds are issued via the original payment method unless otherwise agreed.ExceptionsNo refunds for cancellations or disruptions caused by:Natural disasters (e.g., floods, earthquakes).Government actions (e.g., travel bans, lockdowns).Damage to the property caused by the customer.Customers are encouraged to purchase travel or rental insurance for unforeseen events.Contact InformationEmail: customer.service@erecce.comPhone: 013 99 59 598Address: 36, Jalan 6/118C, Taman Perindustrian Desa Tun Razak, Cheras Petaling, 57000 Wilayah Persekutuan Kuala LumpurReach out for clarification or dispute resolution.ModificationsErecce Market reserves the right to update this policy. Changes will be posted on https://www.erecce.com and effective immediately.Note: This policy is a general guide. Terms may vary by location or rental type. Consult your Vendor rental agreement for specifics. Always ensure compliance with local laws by consulting legal counsel.Need help?Contact us at customer.service@erecce.com for questions related to refunds and returns.
Cancellation / Return / Exchange Policy
Cancellation PolicyPurpose
This policy outlines the financial obligations incurred by the client in the event of project cancellation at various stages of the engagement. The charges reflect costs associated with resource allocation, logistics, and labor.Cancellation Charges
Charges apply as follows, based on the total agreed contract value:30% Cancellation FeeTrigger : Upon confirmation of the project with a signed Purchase Order (PO).Reason : Covers administrative costs, initial resource allocation, and planning.50% Cancellation FeeTrigger : After delivery of equipment/materials to the site.Reason : Accounts for logistics, transportation, and handling costs.80% Cancellation FeeTrigger : Upon commencement of installation/implementation works.Reason : Reflects labor mobilization, specialized personnel, and project progress.100% Cancellation FeeTrigger : After completion of all work as per the contract. Reason :Full payment is due as services have been rendered and finalized.ExceptionsForce Majeure : Cancellations due to unforeseeable circumstances (e.g., natural disasters, pandemics, government actions) may be reviewed case-by-case. Documentation is required.Mutual Agreement : Adjustments to fees may apply if both parties agree to revised terms in writing.Process for CancellationWritten Notice : Cancellation must be submitted in writing (email or official letter).Invoice Issuance : The applicable fee will be invoiced within 5 business days of cancellation.Payment Terms : Outstanding fees are due within 15 days of invoice receipt.Additional CostsThe client is liable for any third-party expenses already incurred (e.g., subcontractors, permits, or custom materials).Agreement
By signing the Purchase Order or contract, the client acknowledges and agrees to these terms.Contact
For questions or disputes, contact:
Buoren Market
Email: customer.service@erecce.com | HOTLINE : +013 99 59 598Note: This policy is subject to change. Clients are advised to review terms prior to signing agreements. Legal counsel is recommended for clarification.
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